Office Phone: 800-696-6552 | Pay By Phone: 855-939-3832
Start/Stop Service
Moving in?
To start electric service, please complete the membership application at the link below:
Moving out?
To stop electric service, please complete the stop service request at the link below:
Or call Consumers Energy at 641-752-1593 or 800-696-6552.
Service Options
- Installing new service.
- Transferring service.
- Upgrading service.
- Installing temporary service.
- Relocating cooperative electric lines and equipment.
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Requirements
- A deposit may be required from any member or prospective member intended to guarantee partial payment of bills for service.
- No deposit shall be required as a condition for service other than determined by application through a credit verification process.
- A new or additional deposit may be required from a member when a deposit has been refunded or is found to be inadequate. A member will receive notice by phone, mail or electronic mail advising them of any new or additional deposit requirement.
- Upon completion of good payment record for 12 consecutive months, the deposit plus interest will be refunded.
- Any deposit plus accumulated interest, less any unpaid electric bill of the member, shall be refunded during settlement of a final billing upon termination of the service.