Office Phone: 800-696-6552 | Pay By Phone: 855-939-3832
Ways To Pay
Consumers Energy offers many payment options for members' electric bills. See the options offered below.
Online
Smarthub
SmartHub provides members with 24/7 online access to their electric accounts.
Pay Now
Quickly pay your bill without needing to log in. On our Pay Now site, you simply need your account number and last name or business name to make a payment.
In Person
Payments are accepted at the Consumers Energy office, 2074 242nd Street, Marshalltown, Monday-Friday, 7:30 a.m. – 4:00 p.m. (excluding holidays).
Drop Box locations are:
Marshalltown:
2074 242nd Street
Marshalltown, IA 50158
Nevada:
919 SW 3rd Street
Nevada, IA 50201
Allow 2-3 business days for payments to reach the Marshalltown office.
Auto Pay
The Automatic Payment Plan makes paying your electric bill easier and more convenient. Set up automatic payments from your bank account or debit/credit card, and ensure timely, hassle-free payments each month.
Key Benefits:
- Automatic payments via bank account or debit/credit card
- Simple enrollment with the Authorization Agreement for Automatic Bill Payment
- No more checks or postage
Sign up today for an easier, more reliable way to manage your bill!
By Phone
Call Consumers Energy’s Secure Payments System at 855-939-3832 to pay by check or debit/credit card without additional fees. Available 24/7. You only need your account number or 10-digit phone number when calling.
By Mail
Payments can be mailed to:
Consumers Energy
2074 242nd Street
Marshalltown, IA 50158
