SCAM ALERT:

We have received reports of different scam calls about people claiming to be Consumers Energy employees.

Luckily, the members were suspicious and hung up on the scammers without providing information.

If you receive a suspicious call, hang up immediately.

Call us directly at 800-696-6552 to verify your account and report the incident.

If something doesn’t feel right, trust your instincts—we’re here to help.

Visit our Scam Info page for tips on how to spot a scam.

Electric Safety Information

Contact Consumers Energy at 800-696-6552 for all outages or if you have questions about electric safety.

Consumers Energy cares about the safety of members, employees, and the public. Below is information just for that purpose. 

If you have a safety topic that you are curious about and do not see it listed here, please contact the cooperative at info@consumersenergy.coop

Outage Safety

Stay safe during an outage

Call Consumers Energy at 800-696-6552 to report all outages.

Learn about safety during an outage


Prepare for outages before they happen

This page also gives tips on what to have available and what plans to make in advance in the event of a power outage.

Learn about how to prepare for potential power outages

Generator Safety

Blurb about generator safety page.

Auto Pay

Medical Equipment Requiring Electricity

Blurb about prepping for medical emergencies and needing electricity.

 

Create page and link also from What to do in an outage page.

Controlled Burn Safety

Stay safe during an outage

Call Consumers Energy at 800-696-6552 to report all outages.

Learn about safety during an outage


Prepare for outages before they happen

This page also gives tips on what to have available and what plans to make in advance in the event of a power outage.

Learn about how to prepare for potential power outages

* Safety

Blurb about generator safety page.

Auto Pay

* Safety

Blurb about prepping for medical emergencies and needing electricity.

 

Create page and link also from What to do in an outage page.