READING YOUR BILL
Below are images of front and back of a monthly bill for a consumer member of Consumers Energy. The image can be selected to see a larger image and the numbered list to the right of the image identifies detailed areas of a typical monthly bill.
Side 1 of bill:
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1. |
Payment drop off locations. |
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2. |
Website information. Members can make payments and see account information via SmartHub. |
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3. |
Message center displays any relevant co-op or account information. |
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4. |
Account number. |
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5. |
Average temperatures for current billing cycle. |
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6. |
Account summary shows charges and payments for current billing cycle. |
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7. |
Total current electric charges. |
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8. |
Electric use and additional cooperative purchases can be found on the back side of the bill. The remittance stub portion should be mailed with payment with no staples or tape. |
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9. |
Account number and amount due by the 3rd of each month. |
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10. |
Enter Payment Amount line will either be blank to indicate payment amount or have a statement included for members who have accounts set up on automatic payments. |
Side 2 of bill:
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11. |
Usage for current billing cycle and the same month in year prior for comparison. |
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12. |
Dates / number of days in billing cycle. Note: Consumers Energy calculates billing statements a month in arrears in order to bill for actual usage. |
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13. |
Current electric usage and charges. |
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14. |
Meter number and previous and current meter readings. |
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15. |
Second meter information if applicable. An additional meter is typically a heat meter used only for heating and cooling electric use. |
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16. |
Total current electric charges by specified meter. |
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17. |
Make a one-time payment by credit card or ECheck by filling out the appropriate section and mailing to the cooperative. |
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For more information, contact the Member Services Department at 800-696-6552 or info@consumersenergy.coop. |